Frequently Asked Questions
About the Products:
Q: Which of your products are vegan?
A: All our cashew creams and almond milks are vegan.
Q: Are your products gluten-free?
A: Yes, Nija Foods doesn’t use gluten in any of our products. We also use whole spices and gluten-free vanilla extract to guarantee no added starch in our products. However, we do not produce in a gluten-free facility. We sanitize the spaces and our equipment before and after each use, but we can’t guarantee there will be no cross-contamination due to shared kitchen space.
Q: Are your products made with genetically-modified ingredients?
A: None of the ingredients we use are typically genetically-modified, including our nuts. However, since we source our nuts from various suppliers and our suppliers are not non-GMO certified, we cannot guarantee our products are non-GMO.
Q: Do you use organic nuts?
A: No, Nija Foods is not able to use organic nuts at this time since it is not cost effective. We source raw almonds from a supplier who does not irradiate or treat them with PPO. We would love to switch to all organic products in the future, and would love to hear from you if you could connect us to a source.
Q: If I want to order organic almond milk and/or cashew cream, would you be able to make it for me?
A: Yes, since we are a small local company, special orders can be accommodated. Please contact us directly for details.
Q: Do you use any sweetener in your products?
A: We do not use any sweetener in our products unless the label specifically states this (e.g. cinnamon honey cashew cream).
Q: What is the difference between the milk and cream?
A: The milk products are made to imitate store-bought almond milk in thickness. It can be used in cereals, smoothies, etc. The cream products are thicker with a richer texture (and mouth-feel) and can be used in coffee, tea, soups, smoothies, desserts, etc.
Q: What are the different sizes available?
A: The cashew creams are sold in 8 oz. and 1-pint varieties. The almond milks are packaged in 1-pint and 1-quart varieties. Since the products have a limited shelf life, we only offer smaller sizes. However, larger sizes may be available upon request.
Q: Can your products be heated?
A: Microwave heating is not recommended. However, both milk and cream, may be gently warmed on a stove, to be consumed immediately. They may also be added to a hot food like coffee or soup immediately after turning off the heat, or for baking (e.g. cakes, cookies, etc.)
Q: What is the shelf life of your products?
A: Almond milk and cashew cream both last about one week from the date it is made. The shelf life is short because our products have no preservatives or additives.
Q: Can your products be frozen?
A: Cashew cream and almond milk can be frozen for up to three (3) months. Cashew cream reconstitutes better when whipped with a fork. Almond milk will look separated but is still edible for up to three (3) days after being defrosted. We recommend you immediately freeze your products to maximize the reconstitution life.
Q: I bought almond milk and it has separated. Is it still okay?
A: Yes, separation is normal and natural. Shake the bottle before each use.
Q: How will I know if my product is no longer edible?
A: Your product should have a use-by date. Both products will begin to look sticky and clump. The products will also develop a sour smell and taste. Though not harmful, we do not recommend you consume it when it no longer smells fresh.
Q: My almond milk spoiled within a couple of days of purchase. What do I do?
A: Almond milk and cashew creams are both living foods, and need to be kept cool. Make sure the product isn’t left in a warm environment like a car. Buy the product towards the end of your visit at the farmer’s market, so it doesn’t warm up when you walk around the market. We are happy to keep it on ice till you are ready to leave the market. Make sure you have an insulated cooler with you if it is a warm day. Check the temperature of your refrigerator. It is recommended that almond milk be stored at 41 ºF or lower. Place it in the coolest part of your refrigerator. Remember, this is a “live” food – the enzymes are constantly working. If you are convinced that you did everything right and the product still spoiled, we will be happy to replace it for you, if you bring it back to us. We appreciate all feedback, since it may help improve our process.
Q: My coffee or tea looks curdled when I add your milk or cream. Why is this?
A: Nija Foods does not use any type of binder or thickener in our products. The product is still perfectly edible. Simply stir with a spoon.
Q: How fresh are your products?
A: Nija Foods always brings you the freshest possible products. All our products are made either the morning of each farmer’s market. We guarantee that you will not get a product that is more than 48 hours old, unless it is frozen. If you purchased a frozen product, we guarantee that it is been frozen within 12-15 hours of the time it’s made.
Q: Why are your products expensive?
A: Cost of the food that we get in traditional markets depend on many different factors. In general, food cost of a product that you find in these markets is only about 25% of the total price. We are a very small scale producer making less than 20 bottles a day, but we must pay the same license fees and rent that a company that makes thousands of bottles a day.
Based on that, we think that our food is a very good deal for the price you are paying. The base food we use (Nuts) tends to be expensive. Nija Foods uses about 25-30 almonds per cup of almond milk and around 70 cashews in one cup of cashew cream. Compare that to the store-bought almond milk that only uses about 4-5 almonds per cup.
We use only glass bottles which are more expensive than plastic or Tetra Pak containers.
When we add overhead costs (e.g. the rent for the commercial kitchen, the farmer’s market fees, the license required to sell the products, the temperature control required, transportation costs, label fees, etc.), it quickly adds up.
Q: Can I make cashew milk out of your cashew cream?
A: Of course! In fact, we recommend that to people who are watching their budgets and need to buy real food without breaking the bank. Simply dilute one part cream to 3-4 parts water.
Q: What’s unique about your products?
A: Many things! Nija Foods is one of the handful of companies in the country that makes nut milk or cream using only real ingredients that you can find in your pantry, and doesn’t use any “food-like ingredients.” We do not use any flavorings (natural or artificial), additives, thickeners, stabilizers, binders, colors, or preservatives. To our knowledge, Nija Foods is the only company that uses spices and herbs to flavor our products. Some of our unique offerings include Golden Cream and Cardamom Ginger amongst many others.
About Nija Foods:
Q: Where do you sell your products?
A: Look for us at your local farmer’s markets and food co-ops in Cincinnati.
Q: Is Nija Foods environmentally friendly?
A: Yes, Nija Foods is committed to reducing and re-using everything that we can legally do. Our nut pulps are composted and we only use glass containers for our products. To encourage recycling/reuse, Nija Foods will soon be offering a rewards program. For every twenty (20) bottles returned in usable condition, Nija Foods will offer a small cashew cream or almond milk. To our knowledge, no other local food company offers this type of incentive.
Q: How many calories are in the Almond Milk?
A: One cup (8 ounces) of Almond Milk has about 150 calories, 6 grams of protein, 13 grams of fat and 0 grams of cholesterol. 8 grams out of the 13 grams of fat come from mono unsaturated fatty acids, which are generally considered “heart healthy.”
Q: How many calories are in the Cashew Cream?
A: One cup (8 ounces) of Cashew Cream contains 470 calories, 16 grams of protein, 37 gm of fat and 2.9 grams’ fiber. The recommended serving size of cashew cream for coffee or tea is one tablespoon, which contains 67 calories, 2.2 gm protein and 5 grams’ fat (with 3 of those grams from monounsaturated fatty acids).
Q: Are there any benefits to drinking almond milk or cashew cream?
Drinking nut milks in large quantities, as we currently do, is a relatively new phenomenon. Traditionally, cultures which used to drink them did so in small amounts due to the labor involved and the short shelf life. Therefore, it is unclear whether nut milks in large quantities is of special benefit. Most people that drink nut milks currently do so because of intolerance to dairy. If you are trying to change to a plant-based diet because of personal and/or taste preference, health, medical, environmental, ethical, or moral reasons, moderate amounts of nut milk and creams would likely be beneficial.
Q: I have other questions not answered here. How can they be addressed?
A: Please contact Nija Foods at one of the farmer’s markets it participates in, e-mail email@example.com, or contact us through our Facebook page, https://www.facebook.com/nijafoods